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Best Chatbot Development Services Singapore in 2020

chatbot development services singapore

Now we live in a rapidly changing world, and chatbot from a highly specialized (most often non-profit) entertainment is turning into the tool necessary for all kinds of instant messengers, social networks, and sites.

According to many analysts, by the end of 2020, up to 85% of business communications with customers will be through chatbots. Already, they are conducting interviews with job seekers, issuing bank loans, making money transfers, and performing many other tasks. Creating a chatbot that answers simple customer questions is cheaper and easier than hiring and training a support worker. Thus, each business owner needs to responsibly approach the choice of the best chatbot development services Singapore for the successful promotion of the company.

Chatbot for business is a serious tool for those people who want more customers and more opportunities, and therefore, our experts have prepared this rating from the best companies to those that deserve less attention.

Best Chatbot Development Services Singapore Review

1. Virtual Electronics

chatbot development companies singapore

Virtual Electronics is one of the best chatbot development companies Singapore. It is focused on the creation and implementation of artificial intelligence capabilities in serving customers of large and small companies. Developers and analysts conduct advanced research in the field of deep learning and artificial intelligence to create applications to improve business processes. The company’s mission is to introduce deep machine learning in the service sector. The portfolio contains complex and interesting projects in various fields, such as Internet commerce, online services, information resources, various kinds of business, etc.

Website link: virtualelectronics.sg
Hourly Rate: $25 – $49/hr
Employees: 40+ people
Found Date: 2019
Contact Info: [email protected]

2. KeyReply

chatbot development services singapore

KeyReply is a developer of artificial intelligence technologies aimed at solving business problems. The company has developed and launched in test mode several platforms for owners of commercial resources, which allow them to create a chatbot consultant, train it affordably and easily, and place it on any site.

Website link: www.keyreply.com
Hourly Rate: $25 – $49/hr
Employees: 11-50 people
Found Date: 2014
Contact Info: [email protected]

3. AiChat

chatbot development companies singapore

The company is engaged in the development and implementation of chatbot technologies on delivering communicating services on messenger platforms. The speech is going about Facebook Messenger, WhatsApp, and SMS. The result can be seen in the products such as chatbots for distribution, contact centers, educational bots, as well as media bots for mass media.

Website link: aichat.com
Hourly Rate: $25 – $49/hr
Employees: 11-50 people
Found Date: 2016
Contact Info: [email protected]

4. Techddy Solutions

chatbot development services singapore

Since 2014, the company has been creating special applications and chatbots that help improve communication between the client and the business, introducing the most user-friendly interface. The company has enough expertise in the development of AI-based systems and Augmented Reality.

Website link: www.techddy.com
Hourly Rate: $25 – $49/hr
Employees: 11-50 people
Found Date: 2014
Contact Info: [email protected]

5. Pand.AI

chatbot development companies singapore

The company is specialized in the development of multilingual AI, and its creators consider that the company is engaged in human-oriented design in the field of chatbots and other interfaces that simplify communication with an employee or client.

Website link: www.pand.ai
Hourly Rate: $25 – $49/hr
Employees: 11-50 people
Found Date: 2018
Contact Info: [email protected]

6. LeadStarship

chatbot development services singapore

The company is known for creating good software products, focusing on designing, architecture, and developing different app solutions. The company’s portfolio includes such clients as Conci Tyre, Sierra Green, and Toko.

Website link: leadstarship.com
Hourly Rate: $25 – $49/hr
Employees: 11-50 people
Found Date: 2018
Contact Info: [email protected]

7. Zencode Technologies

chatbot development companies singapore

Since 2013, the company began to work with fast-rising tech companies and different startups. The company’s mission is to help its customers to get a result that would be specifically tailored for their changing needs. Zencode has several offices in different places; among them are Hong Kong, Bangalore, and Chennai.

Website link: zencode.guru
Hourly Rate: $25 – $49/hr
Employees: 51-100 people
Found Date: 2013
Contact Info: [email protected]

8. Unicsoft

chatbot development services singapore

Unicsoft is a company that was founded in 2005. It specializes in introducing software solutions, with expertise in AI-driven chatbots, Blockchain, ML, etc. Using technology from the specialized platform, it can create automatic response systems for different types of business.

Website link: unicsoft.com
Hourly Rate: $50 – $99/hr
Employees: 51-200 people
Found Date: 2005
Contact Info: [email protected]

9. Finwin

chatbot development companies singapore

Finwin is famous for its software solutions, and it was founded in 2018. It has its software product for trading and banking, while the company works with the development of AI-driven chatbot, electronic wallets, etc.

Website link: finwintech.com
Hourly Rate: $25 – $49/hr
Employees: 50-249 people
Found Date: 2018
Contact Info: [email protected]

10. Botbot.AI

chatbot development services singapore

The company has a specialization in introducing omnichannel communication channels for interaction with employees and customers. It provides a special chatbot to solve the communicative issues of the client’s business and helps to personalize the client base. The robot can answer text questions from visitors and promote products of electronic platforms.

Website link: botbot.ai
Hourly Rate: $25 – $49/hr
Employees: 11-50 people
Found Date: 2017
Contact Info: [email protected]

How to Choose Chatbot Development Companies in Singapore: Customer’s Guide

Criterion 1.

The company should have a focus on chatbot development services Singapore

Chatbots and virtual assistants are considered a hot topic, and many software development providers are expanding their offer with chatbots. On the one hand, using a chatbot development trend may seem quite simple. On the other hand, with experience comes knowledge.

Criterion 2.

Verified Portfolio and Existing Chatbots

This is a prerequisite – the agency must have a portfolio of working chatbots. Check the website for specific chatbots and ask for a demo in case if some of the bots are protected (provided by subscription, certain permissions are required to access it, etc.). It is highly recommended to be attentive if the chatbot development agency cannot show a single live and good working chatbot.

Criterion 3.

Tools used by the company

Some chatbot service providers are promoting their chatbot development tools. There is a clear valuable offer here, as the bot is getting cheaper, and delivery is faster if you compare the development of the chatbot from the very beginning.

However, the client must be careful with this approach. Firstly, it makes you be tied to the agency and chatbot technology, so you just have no opportunity to find another provider, since no one works with their proprietary solution. Secondly, such large players as Google, Amazon, Microsoft, IBM have endless resources to maintain the current status and relevance of their decisions.

Criterion 4.

Effective training

Not all the chatbot companies in Singapore are indeed centered around their chatbots’ training. However, for the person ordering the services, the issue is of vital importance. The fact is that a well-developed chatbot should be able to interact with real people. There is always a lot of incoming information to be monitored and updated. Thus, constant and precise training is a must. Any worthy and reliable chatbot developer in Singapore would offer a continuous chatbot learning service to provide the best results.

Criterion 5.

Customer Support Level

One of the essential factors usually left out when considering cooperation with chatbot development services is their customer support level. No matter how experienced and popular the company is – communication is the key, and there are always many questions and inquiries arising during the process.

If you notice that the level of customer support leaves much to be desired, the issue should alarm you a little. At times all the agents can indeed be pretty busy since you are not the online customer. However, if the problem is persistent, you can’t hope to have the issues you point out delivered to the team as well as fixed on time. Such an approach may result in project failure.

Criterion 6.

Contribution to the chatbot developer community

Chatbots are a relatively new topic that has been developing rapidly in modern conditions. Therefore, it seems to be right that a good chatbot provider should help share knowledge about the chatbots in the frames of the existing community of developers.

FAQ

What are the best ChatBot development companies in Singapore?

Virtual Electronics is one of the best ChatBot development companies in Singapore. The company positions itself as a team of highly qualified specialists in the creation and implementation of automated systems, chatbots in the business. Moreover, KeyReply and Aichat are also good companies because they provide reliable hosting for developed bots, as well as they constantly conduct software testing and monitor its performance.

Which companies offer Chatbots Development services?

Virtual Electronics, Techddy Solutions, Pand.AI, Unicsoft, and many other companies suggest their services on the modern market.

It is often hard to find an ideal company for chatbot development because, despite the growing demand, the offer of creation services is just beginning to take its shape. If you do a search query “chatbot” on the Internet, you will see many articles, but there are only a few offers from companies that make these chatbots regularly. This means that each company has its pros and cons, and the first task is to understand its own needs before finding out the best service.
The main task when choosing a provider is hidden in the necessity to better understand what tasks it is important to set before the chatbot development company, and what outcomes can be achieved because of cooperation.

Which company is good for ChatBot development?

Virtual Electronics is good for chatbot development for many reasons. Firstly, its portfolio contains complex and interesting projects in various fields; secondly, the company has enough expertise in the development of chatbots that promptly take orders, improve interaction with customers and save client’s time without distracting from performing various entrepreneurial tasks.

Who are the most notable ChatBot companies in 2020?

Among the most notable chatbot companies, we can mention Virtual Electronics, KeyReply, AiСhat, Zencode, and several other companies. These companies are well established in the market and have a sufficient number of grateful customers. For instance, Virtual Electronics is the company that will quickly and efficiently create a chatbot focused on your target audience. Their program also analyzes the interaction with users and customers, allowing you to receive information about their needs. Moreover, the company’s professionals are also able to integrate your chatbot with various messaging services (SMS, instant messengers, etc.).

Conclusion

Many IT companies offer chatbot and system development services for business robots. Companies differ from each other in many ways: the number of employees, type (small or international giants with thousands of employees). However, finding the right partner who would offer a reasonable solution to client problems and needs among hundreds of offers is really a difficult task. That is why we hope that our rating will help you to make the only right choice and be 100% satisfied with the result.

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